FML emotions, the foundation of today’s disgruntled employee mantras, are protected under the law as T-Mobile found out after tangling with the National Labor Relations Board. Employees argued that their employee manual asked too much of them:
[E]mployees are expected to maintain a positive work environment by communicating in a manner that is conducive to effective working relationships with internal and external customers, clients, co-workers, and management.
Certainly positivity is good for morale and business, but did T-mobile actually believe they could mandate compliance? Words come cheap, but creating an amicable workplace is not so easy.